Warranty
The Ergo Baby Carrier, Inc. warrants our products against defects in
materials and workmanship. We stand behind all of our products and will
either repair or replace free of charge during the first twelve (12)
months, any carrier or accessory that does not meet our high standards.
Proof of purchase is necessary. We require that the carrier or accessory
be sent to us directly so we can confirm the defect and make a decision
on whether to repair or replace the item.
FAQ
What age is best to move my baby to the back carry position?
This is an individual developmental milestone for our babies. Usually
around 6 months, a child will be happy moving to your back. However, it
is not unheard of that a 3-½ month old baby can be very happy on the
back as well. If a child is fussing in the back carry position for the
first time, bringing them to a mirror, where they find comfort in seeing
themselves, will often settle them. Also, bouncing and movement may
help.
What makes a baby carrier different than a baby sling?
The sling hangs off one shoulder and tends to throw the parent’s body
out of alignment. The ERGObaby carrier evenly distributes the baby’s
weight on the parent’s body. When using baby slings, one hand is
often needed to support the baby, but the ERGObaby Carrier leaves both
HandsFree. Also, a baby sling can only be used for smaller babies,
whereas the ERGObaby Carrier can be used through toddlerhood.
I
feel like I have to bend forward to feel like he is sitting
upright...it feels like he could flip out backwards, what am I doing
wrong?
The shoulder straps may be too loose. If you are in an upright ‘normal’
stance, i.e., not leaning forward or backward to balance the added
weight of your child on your body, then you have the carrier correctly
positioned. If not, tighten the shoulder straps so that your baby is
being held closer to your body. With their legs down around your waist
and their body strapped close to yours, your child is secure in the
carrier.
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FAQ
What is the difference between the Ergo Sport Carrier and Performance Carrier?
FABRIC: The ERGObaby Sport Carrier is made from a blend of 35%
cotton/65% polyester, while the Performance Carrier features an exterior
of 98% lycra/2% polyester (Grey) or 70% nylon/30% cotton (Green).
Performance carriers also have a CoolMax panel for extra wicking, and a
mesh lining.
WEIGHT: Due to the difference in fabrics, the ERGObaby Performance
Carrier is about 1/3 lighter weight than the ERGObaby Sport, Original,
or Organic carriers.
WAIST BELT: Both carriers have waist belts that can extend an extra
5” past the length of our Original or Organic ERGObaby Carriers,
accommodating from 25” to 48”. The waist extension accessory is
compatible with the ERGObaby Sport Carrier, but not with the Performance
carriers.
SHOULDER STRAPS: The ERGObaby Sport Carrier’s shoulder straps are
straight, as the Original and Organic Carriers, and can extend to 27”.
The Performance Carrier’s shoulder straps are contoured; feature
thinner, non-water-absorbent foam; and extend to 23”, like the Original
and Organic ERGObaby Carrier’s straps.
SLEEPING HOOD: The ERGObaby Sport Carrier’s sleeping hood is
detachable. The Performance Carrier’s sleeping hood is attached, and
stores in the zippered pocket.
CHEST STRAP: The ERGObaby Performance Carrier’s chest strap is on a
slider, for easy adjusting. What is the weight limit of the Ergo Baby Carrier?
ERGObaby recommends a weight limit of 40 pounds (18 Kilograms) for its
carrier; however, the carrier has been tested up to 90 pounds (41
Kilograms). Our carrier will accommodate you as long as you and your
baby are happy using it.
Why do I need the infant insert and how long do I need it for?
The infant insert was designed for use with babies from newborn to age 4
- 6 months. It supports your baby’s head and neck, as well as spine and
hips during those first crucial months of development. Once your baby
can hold her/his head up for long periods of time and is comfortable
with her/his hips in a splayed position, the use of the infant insert is
no longer necessary. The Original Infant Insert can be worn with your
baby in the sling, or “cradle” position, while the Heart2Heart Infant
Insert supports the Natural Sitting Position, sometimes called
the "Spread-Squat Position", with baby facing you in the carrier. The
bottom pillow in the Heart2Heart Infant Insert can be removed from the
insert and placed inside the carrier, with your baby sitting on top of
it. This allows babies from around 5-6 months old, who may no longer
need head and neck support, to be at an optimal height inside the
ERGObaby Carrier.
* Note: These two developmental occurrences do
not always happen at the same time, but do take place between 4 and 6
months. Since babies grow and develop at different rates, monitor your
newborn’s development to decide when she/he is ready for the transition.
Can I face my baby out when I wear her in front?
The ERGObaby carrier is designed in compliance with the
recommendations of Dr. Evelin Kirkilionis, and SHOULD NEVER BE
WORN WITH THE BABY FACING OUT.
According to
Kirkilionis:"Infants in outward-facing orientations can’t turn away from
surrounding stimuli. They can't turn inward toward a parent's body if
stimuli become overwhelming. In this position the baby cannot make eye
contact with his or her parent to evaluate facial expressions, social
cues, and so forth to make assessment of the situation. Only choose a
baby carrier that allows your child to face you ... never out.
There are too many events going on around your baby. A baby has no way
to exclude himself from the environment by turning his head away and
towards you. Healthy sleep is difficult for a baby who is facing
outward. I am not a supporter of the outward facing method of
carrying a child."
From - A Baby Wants To Be Carried by Dr.
Eveline Kirkilionis (available in German) Dr. Kirkilionis is a human
development specialist who has researched babywearing since 1985.
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