Warranty
LIMITED ONE-YEAR WARRANTY
This product is warranted against defective materials or workmanship
for one year from the date of original purchalse. Proof of purchase is
required. The exclusive remedy for this warranty is that Britax will,
at its option, provide repair or replacement components for this
product. Britax reserves the right to discontinue or change fabrics,
parts, models or products, or to make substitutions. To make a claim
under this warranty, contact Britax Consumer Services at
1-888-427-4829. Proof of purchase is required. PLEASE COMPLETE AND MAIL
THE OWNER REGISTRATION CARD WITHIN (30) DAYS OF PURCHASE. WARRANTY LIMITATIONS
This warranty does not include damages which arise from negligence,
misuse or use not in accordance with the product instruction. The use
of non-Britax Child Safety, Inc. covers, inserts, toys, accessories, or
tightening devices is not approved by Britax. Their use could cause
this restraint to fail Federal Safety Standards or perform worse in a
crash. Their use automatically voids the Britax warranty. LIMITATION OF DAMAGES
The warranty and remedies as set forth above are exclusive and in
lieu of all others, oral or written, express or implied. In no event
will Britax, or the retailer selling this product, be liable for any
damages, including incidental or consequential damages, arising out of
the use or inability to use this product. LIMITATIONS OF WARRANTIES AND OTHER WARRANTY TERMS AND STATE LAWS
Any implied warranties, including implied warranties of
merchantability and fitness for a particular purpose, shall be limited
to the duration and terms of the express written warranty. Some states
do not allow limitations on how long an implied warranty lasts or the
exclusion or limitation of incidental or consequential damages, so the
above limitations may not apply. This warranty gives you specific legal
rights, and you may have other rights, which vary from state to state.
Neither Britax, nor the retailer selling this product, authorizes any
person to create for it any other warranty, obligation, or liability in
connection with this product.
This warranty information can also be found in the Britax User Guide you received with your child restraint.
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FAQ
Q. What should I do with my child seat that has been involved in a crash?A. Britax recommends that the use of a child seat be discontinued if it
has been in a severe crash. We further advise of the National Highway
Traffic Safety Administration (NHTSA) position that it is not necessary
to replace a child seat after a minor crash. A minor crash is one that
meets ALL of following criteria:
- The vehicle was able to be driven away from the crash site;
- The vehicle door nearest the child restraint was undamaged;
- There were no injuries to any of the vehicle occupants;
- The air bags (if present) did not deploy; AND
- There is no visible damage to the child seat.
Q. How long can my child seat be used or when does it "expire"?A. Please refer to the user guide that came with your child seat to
determine its recommended useful life. Britax recommends that the use
of a child seat be discontinued after a certain number of years from
date of manufacture, depending on the seat, or if the seat has been
involved in a severe crash. Expiration dates are recommended for
various reasons: technology has changed, components degrade from the
environment (depending on how and where stored), parts get lost or
installed incorrectly, or instructions and labels may not be available
or not legible. After a child seat has met its expiration date, Britax
recommends that the child seat be destroyed.
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Q. Does Britax offer a LATCH/lower connector retrofit kit?A. No. LATCH/lower connector retrofit kits are not available for Britax
car seats. The use of non-Britax covers, inserts, toys, accessories, or
tightening devices is not approved. Non-approved accessories include
LATCH/lower connector retrofit kits. The use of non-approved items
could cause the seat to fail safety standards or to perform worse in a
crash. Their use automatically voids the Britax warranty.
Q. Are the tether requirements the same for short and long belt path installation methods? A. Yes, Britax recommends that the Versa-Tether®
be used at all times. Always use the Versa-Tether for children weighing
65-80 lbs. Please refer to your User Guide for more information.
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Q. Are there different weight capacity ranges based on the short and long belt path installation methods?A. No. Either the long or short belt path methods can be used for
lap-shoulder vehicle belt installation based upon vehicle compatibility
when the seat is in harness mode for children who are at least 2 years
old and 25 lbs, up to 80 lbs. The short belt path method is the only
acceptable method for lap-belt only vehicle belt installation.
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Q. Can a locking clip be used with a Frontier or Regent since they do not have built-in lock-offs?A. Yes, a locking clip can be used in certain situations for seats such
as the Frontier, Husky, Regent and Companion. Please refer to your
child seat user guide as well as your vehicle owner's manual to
determine if you require the use of a locking clip with your child
restraint.
Seats with built-in lock-offs do not require the use of a locking clip.
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Q. Can I use the alternate long belt path installation method for a lap belt only install?A. No, the lap belt installation referred to in the User Guide is the
only belt path method for a lap belt only install.
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Q.
How tight does the install have to be when using LATCH/Universal
Anchorage System for the Frontier in booster mode - less than 1" of
movement as in harnessed mode or just secure? A. The use of LATCH/UAS
to position the Frontier in booster mode is a convenience feature. The
vehicle seat belt system is restraining the child in the event of an
impact. While the 1" rule is not as important, Britax would recommend
that you pull the LATCH/lower connector straps tight with reasonable
effort and force to remove the slack in the straps (a.k.a. webbing).
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Q.
I tried installing the Frontier in harness mode with the recline block
in booster mode (towards the back of the seat) and got a good
installation. Is this an acceptable install? A. No. The
Frontier was tested and certified with the recline block in the forward
position for harness mode. Do not use the recline block in booster mode
for a harness installation.
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Q. Is my child seat aircraft approved?A. A child seat has been tested and certified to meet FAA requirements
if it is labeled, “This restraint is certified for use in motor
vehicles and aircraft.” Even though your child seat may be certified
for use on aircraft, it is still a good idea to contact the airline
prior to travel to ask. Some aircraft have seating configurations which
are incompatible with certain child seats.
Some
Britax child seats are not certified for use on aircraft. Please refer
to your product user guide to determine if your Britax car seat is
certified for aircraft use.
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Q. Is my vehicle compatible with the Frontier?A. Not every child restraint fits in every vehicle due to the
variability in vehicle seat designs and belt systems. Britax always
encourages that you try before you buy. Many retailers will allow you
to try a floor sample in your vehicle before you purchase.
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Q. Is one belt path installation (short or long) method preferred over the other? A. No, both installation methods meet or exceed all compliance standards required by the government.
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Q. Is one belt path installation (short or long) safer than the other? A. No, both installation methods meet or exceed all compliance standards required by the government.
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Q.
On page 21 of the Frontier user guide it says that in booster mode the
seat can be secured to the vehicle seat using LATCH and use the vehicle
lap-shoulder belt to secure the child. The child must be over 40 pounds
to use the seat in booster mode, and LATCH generally is used only up to
40 pounds (unless otherwise noted by the vehicle manufacturer’s
recommendation). Is this instruction conflicting? A. When LATCH
is used to secure a harnessed child seat in a vehicle and the harness
itself is restraining the child in the child seat, in the event of a
crash then the load or force is applied to the LATCH system. In this
scenario you would not use LATCH to secure or install a child seat with
a child who weighs more than indicated by the vehicle manufacturer as
maximum capacity of the lower anchors.
When LATCH is used in a
booster mode, as allowable with the Frontier, the LATCH system is
pre-positioning the booster seat. The lap-shoulder belt is then used to
secure the child. In this scenario, in the event of a crash the load is
applied to the vehicle seat belt system as with any belt-positioning
booster seat. Since the load is not applied to the LATCH system in this
scenario, it does not contradict the maximum capacity rating of the
lower anchors by the vehicle manufacturer.
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Q.
On page 4 of the Frontier manual, step 4 states: the top of the child’s
ears must be below the top of the child seat shell when seated. Is the
head restraint considered part of the “child seat shell”?A. Yes, on the Frontier, the head restraint is considered part of the
child seat shell. When adjusting the fit of the harness system, the
harness must be at or above the child’s shoulders and the top of the
child’s ears must be below the top of the head restraint.
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Q.
On page 5 of the Frontier manual step 2 states: the ears must be below
the top of the head restraint. What part of the ear must be below the
head restraint? A. The top of the ear must be below the top of the head restraint.
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Q. The recline block does not snap into position on my Frontier. Is this okay?A. Yes, this is okay. Snapping into position is a convenience factor
and not safety related. The important thing about the recline block is
that it is in the correct position for the mode of use - towards the
front for harness mode and towards the back for booster mode. Once the
recline block is placed in position, the installation or positioning of
the child seat keeps the recline block in position. If you are going to
carry the child seat, fold the recline block towards the back, attach
the tether hook to its designated location (this will hold the recline
block back) and use the tether strap as a carry handle.
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Q. The tether on my convertible (infant/child) car seat has an extra webbing (a loop) under the cover. What is this?A. In 2006, Britax began to introduce an energy-absorbing tether
assembly to its convertible (infant/child) car seats. It consists of a
loop of webbing with colored (red) stitching held under the cover at
the top of the seat shell. In the event of a severe crash, the colored
stitching will break and the loops will partially pull through the back
side of the shell, reducing G-force effects on the child's head and
body. If the red stitching has broken on your tether assembly,
discontinue use of the child seat.
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Q. Why can't I use the Frontier seat until my child is TWO years old and 25 pounds?A. The Frontier was released with a 25 pound/2-year minimum requirement
with great support from key child passenger safety advocates because it
supports "best practice." Britax does not want to promote forward
facing children too early, i.e. moving your child from an infant
carrier directly into a Frontier. We want children to transition from
an infant carrier to a rear-facing convertible car seat and remain rear
facing until the maximum weight allowed by the seat (up to 35 pounds).
This aligns with the recommendations set forth by the American Academy
of Pediatrics: "Once your child is at least 1 year of age and weighs at
least 20 pounds, she can ride forward-facing. However,
it is best for her to ride rear facing to the highest weight or height
allowed by the manufacturer of her car safety seat."
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