Warranty
What is the warranty on bumGenius, Flip and Econobum
products?Cotton Babies will stand behind the workmanship and materials in a
properly cared for product for one year from the date of purchase.
The Cotton Babies Warranty covers all components of our products
including the snaps, lining, hook & loop closures, elastic and
waterproofing.
The warranty is extended to the original purchaser of the products only.
Proof of purchase from an authorized retailer is required.
To make a warranty claim, product must be sent at customer's expense to their distributor for
examination of workmanship and materials. After reviewing your diapers,
we may replace the diaper or provide you with simple instructions for
resolving the problem you
are having.
Except when caused by manufacturing or component defect, this
guarantee does not cover leaking, diaper odor or normal wear/tear.
Warranty is void when:
- The washing instructions have not been followed.
- The diaper has been altered.
- Any of the following has been used in conjunction with the use/care of the product:
- Water temperatures exceeding 100°F or 40°C
- A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils) or natural soap
- Fabric softeners
- Any caustic substance
- Diaper rash cream
- Product was purchased through an unauthorized retailer. Please verify your retailer
prior to purchase.
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30 DAY MONEY BACK GUARANTEE:
Purchase any bumGenius, Flip or Econobum product. Try them and see
how simple cloth diapering can be. If after 30 days you are not
completely satisfied, return them
for a full refund. This 30 day money back guarantee applies to 30 days
from the purchase/order date and must be postmarked no later than 30
days from the purchase/order
date. This offer Valid only at Cotton Babies and participating USA
Retailers.
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