Lifetime Snap Guarantee
If at any time during the useful life of a Kissaluvs diaper, a snap breaks or won't work properly, contact Kissaluvs for repair or replacement. The fine print:
- You don't need an original receipt, nor do you need to be the original owner
- All snap diapers with original Kissaluvs labels are covered ... even clearance or "seconds" diapers bought from the Outlet Store
- We do not reimburse return postage
- If possible, we will always opt to repair. After all, part of the reason we're in this business is the whole "reduce/reuse/recycle" concept. If we can't reliably repair the problem, we will replace the item.
- Diapers, like any other oft-washed items, don't last forever. If a diaper is showing its age and/or hard use, we may not be able to repair it.
- Decisions and judgment calls about "useful life" and potential repair fall squarely on our shoulders. The good news is that we're honest and sincere folks.
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Workmanship Guarantee
We absolutely stand behind the quality of all first-quality Kissaluvs products, and will gladly repair or replace defective items within 30 days of purchase. The fine print:
- The guarantee covers new, first-quality products bought from kissaluvs.com or an authorized retailer
- We will gladly add bonus items to make up for first-class postage and inconvenience
- Items damaged by improper use or care are not covered
- Clearance and "seconds" items are not covered
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