In an attempt to support international retailers who work hard to support their local customers, the manufacturer of bumGenius will not allow us to ship internationally as of September 10, 2007. We can still ship every other product internationally!

How many diapers do I need?
If you are using bumGenius One-Size exclusively, we recommend a minimum of 24 diapers. If you are using the All-In-Ones, we recommend approximately twelve diapers per size. This may vary based on your child's wetting habits. Remember, wash at least every other day and rotate your stash evenly. 

How do I use my bumGenius One-Size Cloth Diapers?

• Adjust the diaper sizing by choosing the right snap setting on the front of the diaper.
  • Your diaper arrives snapped down to the "small" setting, the bottom row of snaps.
  • To use the "medium" setting, unsnap the diaper and resnap on the second row of snaps.
  • To use the diaper on the "large" setting, fully unsnap the front of the diaper.
    HELPFUL HINT: For overnight use, consider stuffing with two inserts and setting the diaper to be one size larger than you would for daytime use.
• Adjust the insert sizing by choosing the right snap setting on the insert.
  • To use the insert as a "small", snap the insert down to the bottom snap socket. Little boys tend to do well with the folded part towards the front of the diaper while little girls may do better with it towards the back.
  • To use the insert as a "medium", snap the insert down to the middle snap socket.
  • To use the insert as a "large", just leave it completely unsnapped.
• Put the insert in your diaper. Hold the insert in one hand and place inside the slot (located under the protective flap). Align the front edge of the insert with the top edge of the velcro strip. Using one hand to hold the front of the insert in place, stretch the diaper and smooth the insert flat as you pull your other hand out of the diaper. 
  HELPFUL HINT: Many parents prefer to pre-stuff their diapers at the end of their washing routine.
• Put the diaper on your baby. bumGenius One-Size Cloth Diapers go on just like a disposable diaper.

How can I tell if the diaper is adjusted to fit my baby properly?
To observe fit, pick up your baby’s legs after putting the diaper on and observe how it fits around the legs and bottom. Is it snug? If you can see “air” between the diaper and their skin, then you need to refine the fit. Trying a smaller snap setting and fasten the tabs snugly. When you child stands up, notice how the insert or soaker is positioned relative to the back elastic. If the insert or soaker is higher than the back elastic, lay your child down, release the tabs, pull the diaper slightly towards the front and refasten the tabs. If you notice that the front of the diaper is positioned low over your baby's thighs or that it is difficult to fasten the diaper around your baby's waist, try using a larger snap setting. This will increase the rise of the diaper and improve overall fit. Remember, babies change shape frequently as they grow up. You may have times when your relatively young baby is using their one-size diapers on the largest setting. The same child may be on the medium setting several months later due to increased mobility. 

Are diaper rash creams ok to use with bumGenius?
Diaper rashes should be treated according to your physician's recommendations. If you need to use a rash cream, you should use a stay-dry liner or a piece of fleece between your baby's bottom and the diaper to prevent the cream from transferring onto the diapers. 

How can I prevent diaper leakage?
The number one cause of leakage is a saturated diaper that just needs to be changed. Any diaper will leak once full. If your baby is having problems with leaks, check this first. 99% of the time, additional absorbency solves leakage problems. If that doesn't work, we've included some other trouble-shooting points below.

• Did you prewash?
  First of all, make sure that you washed everything at least once before using. There can be residue left on the fabric from the production process that can cause leakage.
  
  
• Is the insert flat?
  Make sure that the insert is FLAT when you put the diaper on your baby. If it is twisted or wadded up, this can cause leakage. If your baby's build causes the insert to bunch up, consider using a Hemp Diaper Doubler on top of your insert. This helps to prevent the wadding that can occur with some builds. 
  
  
• Is the wetness at the top edge of the diaper?
  This issue has been resolved with the new bumGenius 3.0 One-Size diapers. Our unique extra layer of waterproof material across the inside front of the diaper prevents leaking at the top of the diaper. bumGenius 3.0 One-Size diapers are the first and only diapers with this innovative feature.

  If you have bumGenius 2.0 One-Size diapers and the wetness is at the top edge of the diaper, make sure that the insert isn’t pushing the lining fabric up against your baby’s clothing. The insert should be placed approximately one inch below the top edge of the diaper. The top edge of the diaper should be flat against your baby with the soft fabric against your baby’s belly.
  
  

• Is the wetness at the legs or the tabs?
  If the diaper is leaking from the tabs or the legs, change the diaper and remove the insert. If it is saturated then your baby definitely needs a more absorbent insert or a more frequent diaper change. If the insert isn’t saturated, then the diaper may not be adjusted to fit your child properly or, if you are using a detergent that contains additives, your diapers may also have detergent buildup which can cause leakage. Do not use contoured inserts with bumGenius One-Size Cloth Diapers.