I am Expecting... Can I Get My Diapers Early?Be
prepared with a Pre-Birth Delivery! We will deliver your first set of
diapers 3 weeks before your due date for no additional charge!
Alternately, you can stop by our store 3 weeks before your due date and
pick-up your first set of diapers.
Do Cloth Diapers Help with Potty Training?
From our experience, yes! Most cloth diaper users find
their baby potty trains about 6 months earlier compared to babies using
disposables. This adds an additional savings of several hundreds of dollars,
along with the ease being diaper free! Are There Additional Fees?
We try to make our diaper service as easy to use and with
as little fees as possible. There are five fees that could possibly be charged:
$15 Fee for Loaner Diapers:
If your dirty diapers aren’t left out one week, that’s fine! We will put loaner
diapers into rotation for the following week's delivery for free. However, if diapers
aren’t left out for a 2nd week in a row, we charge $15 to put a second
set of loaner diapers into rotation.
$1/Non-Loose Diaper: We
need all diapers to be loose inside the plastic pick-up bag. If a diaper is
bundled inside another plastic bag, we will charge $1.
$3 Fee/Damaged Diaper:
If we receive a diaper back that has been drawn on with non-removable ink or
has been cut, we charge $3 to replace it with a new diaper.
$3 Fee/Non-Returned Diaper:
When your diaper service ends with us, we do an inventory of all returned
diapers. We charge $3 for each diaper not returned to us. How Does the Billing Cycle Work? Our service is billed and payable in advance every 4
weeks (or 6 months if you choose the 6-month option). We charge your credit
card on the Friday before the following delivery week, if an amount is due.
Billing begins with the first delivery of your diapers. We send an e-mail
confirmation every time we charge your credit card. We do not issue refunds for unused weeks.
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How Many Diapers Will I Get Each Week?
On your first delivery you will get 100 diapers. On your
second delivery you will also receive another 100 diapers. So, there are now
200 diapers in rotation for you. Each week after that, you will get back the
same number of diapers that you put out the previous week. (If you are starting
with the Regular or Toddler size, then the rotation system is the same, but you
would get either 70 or 50 diapers instead of 100 on each of the first two
deliveries.) Do I Need to Rinse the Diapers?
 Absolutely
not! Our diaper service really is as easy as putting a dirty diaper into a hamper instead of the garbage!
Our commercial laundering process will remove and break-down all solid
waste. At the end of the cycle, there is nothing but 100% cotton, free from
waste and detergent. Our commercial launderer tests their fabrics on a regular
basis, and the diapers are specifically also regularly tested to ensure they
are free from bacteria and detergent residues, while also pH balanced.
We do recommend shaking any solids into your toilet to
help minimize stains and reduce odor throughout the week. How do I Make Changes to My Service?
It's easy! If you are going on vacation, need a
larger size, or need more diapers, just contact us by the end of
Thursday before the next week's delivery. After you sign-up for our
service, we provide you with a diaper service hotline number that you
can text or leave a message! Plus, you can always e-mail, call us, or
stop by our store!
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