How It Works
We deliver fresh, clean diapers to your home (or daycare, grandparent's house, etc.) the same day each week. We pick-up all your dirty diapers, professionally launder them, and then return the same number of clean, fresh diapers to you the following week. The delivery day just depends on your delivery address.
What do you do? It's easy! After you take a diaper off your baby, you'll just put it into the plastic bag we provide. No rinsing, washing, dunking necessary! With modern fasteners and diaper covers with velcro, cloth diapers really are just as easy as disposables!
Then, on delivery day, set the dirty diapers outside by 8 AM, and write on the tag how many clean diapers you have left in your home. That's it!
How Many Diapers Do I Get?We aim to provide more than enough cloth diapers to get you through each week!
We provide 100 diapers on your first delivery. We provide another 100 diapers on your second delivery. Each week after that we will return
the same number of diapers that we pick-up. So, there will be 200
diapers in rotation for you!
This example is for the X-Small and
Infant sizes. For the Regular size, you would have 140 diapers in
rotation, and for the Toddler size you would have 100 diapers in
rotation.
- All taxes are included.
- We don’t charge registration or account set-up
fees.
- Total number of diapers in rotation is two times
the “number of diapers” above.
- 10 additional diapers per week can be added for $2.00/week.
- No rinsing, soaking, or handling of dirty
diapers is needed!
We Provide the Diapers, You Provide the Covers
We provide 100% cotton prefold diapers. The waterproof covers and diaper fasteners are not included. However, we have a fabulous diaper cover selection (both new and gently used)!
In addition, we recommend purchasing a diaper pail, which is typically just a tall kitchen garbage can. We deliver the clean diapers in a plastic bag which can be used as a diaper pail liner in your garbage can.
Since the waterproof diaper covers can't go through our industrial wash cycle, you will need to wash the covers at home. This is super easy, and most parents just wash the covers with their baby's clothing. There are no special wash routines for diaper covers!
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Our Service AreaThe map below is a general guideline. Our service
area continually changes as our routes change, so we will need to verify
your specific address before starting service. Thank you!
Is your address outside our delivery area? Please contact us to see what we can arrange!
We might extend our delivery area for free, charge a small fee, or be able to deliver to your daycare, work, etc.
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Discounts
Purchase 6 months of service at a time, and the weekly rate is only $20/week!
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Expecting multiples? More than two children in diapers? Save even more!
No worries! We want to make cloth diapering as easy as
possible, and we know you’ll have your hands full! When ordering our diaper
service for your multiples, the first baby will be full price, the second 25%
off, and the third 50% off.
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How Do I Start?
I'm Ready to Start!
- Great! Just add this item to your shopping cart and checkout! Enter the delivery address for the diaper service as the shipping address.
- We will call you to answer any questions you may have, learn any specific delivery directions, and help pick the right size.
- On your first delivery day we will deliver a Welcome Packet along with your diapers!
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I Have Some Questions!No worries! There are several ways we can help out!
1. Come to our retail store and we can give an in-person demo of cloth diapers and answer any diaper service questions! We are open 7 days a week! Our hours are: Mon-Sat 10-6, Sun 12-5, and Thursdays late until 8! Our address is:
Jillian's Drawers
171 East State Street
On The Commons
Ithaca, NY 14850
2. Come to our monthly Cloth Diaper Class at 9 AM on the 2nd Saturday of every month! This class is geared towards families that will purchase and launder their own diapers, but can still be incredibly helpful! We discuss all the various types of cloth diapers as well as the benefits and disadvantages of cloth diapers, cost savings, caring
for cloth diapers and more! We promise to demystify cloth diapers and
help you find a solution that works best for you and your family. Bring
your questions!
3. Call Us! We can be reached at 607.272.1237/ 800.516.2991. We can answer any questions and sign you up over the phone! If we are helping other customers, please just leave a message and we will get back to you just as quickly as we can!
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FAQs
I am Expecting... Can I Get My Diapers Early?Be
prepared with a Pre-Birth Delivery! We will deliver your first set of
diapers 3 weeks before your due date for no additional charge!
Alternately, you can stop by our store 3 weeks before your due date and
pick-up your first set of diapers.
Do Cloth Diapers Help with Potty Training?
From our experience, yes! Most cloth diaper users find
their baby potty trains about 6 months earlier compared to babies using
disposables. This adds an additional savings of several hundreds of dollars,
along with the ease being diaper free! Are There Additional Fees?
We try to make our diaper service as easy to use and with
as little fees as possible. There are five fees that could possibly be charged:
$15 Fee for Loaner Diapers:
If your dirty diapers aren’t left out one week, that’s fine! We will put loaner
diapers into rotation for the following week's delivery for free. However, if diapers
aren’t left out for a 2nd week in a row, we charge $15 to put a second
set of loaner diapers into rotation.
$1/Non-Loose Diaper: We
need all diapers to be loose inside the plastic pick-up bag. If a diaper is
bundled inside another plastic bag, we will charge $1.
$3 Fee/Damaged Diaper:
If we receive a diaper back that has been drawn on with non-removable ink or
has been cut, we charge $3 to replace it with a new diaper.
$3 Fee/Non-Returned Diaper:
When your diaper service ends with us, we do an inventory of all returned
diapers. We charge $3 for each diaper not returned to us. How Does the Billing Cycle Work?
Our service is billed and payable in advance every 4
weeks (or 6 months if you choose the 6-month option). We charge your credit
card on the Friday before the following delivery week, if an amount is due.
Billing begins with the first delivery of your diapers. We send an e-mail
confirmation every time we charge your credit card. We do not issue refunds for unused weeks.
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How Many Diapers Will I Get Each Week?
On your first delivery you will get 100 diapers. On your
second delivery you will also receive another 100 diapers. So, there are now
200 diapers in rotation for you. Each week after that, you will get back the
same number of diapers that you put out the previous week. (If you are starting
with the Regular or Toddler size, then the rotation system is the same, but you
would get either 70 or 50 diapers instead of 100 on each of the first two
deliveries.) Do I Need to Rinse the Diapers?
 Absolutely
not! Our diaper service really is as easy as putting a dirty diaper into a hamper instead of the garbage!
Our commercial laundering process will remove and break-down all solid
waste. At the end of the cycle, there is nothing but 100% cotton, free from
waste and detergent. Our commercial launderer tests their fabrics on a regular
basis, and the diapers are specifically also regularly tested to ensure they
are free from bacteria and detergent residues, while also pH balanced.
We do recommend shaking any solids into your toilet to
help minimize stains and reduce odor throughout the week. How do I Make Changes to My Service?
It's easy! If you are going on vacation, need a larger size, or need more diapers, just contact us by the end of Thursday before the next week's delivery. After you sign-up for our service, we provide you with a diaper service hotline number that you can text or leave a message! Plus, you can always e-mail, call us, or stop by our store!
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Website Orders Delivered for FREE!
A great perk to our diaper service is that you can order from our website and have your order delivered for FREE along with your diaper service delivery! This is incredibly helpful, especially in the first few months of being a new parent. You can have bath products, breastfeeding essentials, baby carriers, and more delivered to your home while you spend time with baby!
Just order by Sunday at midnight, and we will deliver your order along with your diapers!
At checkout, choose "FREE Delivery with your Diaper Service (For Our
Diaper Service Customers Only)"!
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On Vacation in NY?
Are you visiting the Fingerlakes region or Central New York? We can deliver diapers to you during your stay here! Please just use our Try It Out Option (which can be ordered week by week), which can be found here.
Likewise, if you are a regular customer of ours and leaving our diaper service delivery area, let us know! We can help you find a diaper service while you are traveling. We know of many!
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