Miscellaneous

FAQ
Q: I just received my CJ’s Original BUTTer. It seems
kind of separated and grainy, unlike others I’ve received. What’s wrong
and can I fix it?
A: There is nothing wrong with your
BUTTer. Since we don’t add any kind of stabilizer to our
formulation and all the products are all natural, BUTTer will sometimes
need a little more TLC than we are accustomed to in commercial products or
those with all the ingredients you can’t pronounce! Shea butter will
sometimes become grainy due to the heat during transit in the summer
or because of temperature fluctuations. It’s not a problem, unless you
don’t like it. If you’d prefer your BUTTer to be creamy, just remove the
cap and microwave it for about 45-60 seconds (standing up in a microwave-safe
cup if it’s a tube). Then replace the cap and shake the bottle well or
stir well if it’s a jar or tub. Place it in the freezer to re-harden
and it should be smooth and creamy again. Melting the BUTTer melts the
crystals in the shea butter and cooling it quickly in the freezer keeps the
crystals from reforming.
Q: What are the ingredients in CJ’s BUTTer?
A:
The only ingredients in original BUTTer are shea butter, olive oil, coconut
oil, lanolin, beeswax, cocoa butter, Vitamin E and colloidal oatmeal. The
Stick o’ BUTTer has the same ingredients, except there is no lanolin.
Fragrance or essential oils are only added if you choose to have it
scented. For our BUTTer PLUS formula (formerly yeast fighting), we
exclude lanolin and oatmeal, and add sesame and neem oils.
Q: Is CJ’s BUTTer completely cloth diaper-safe? Even when
used with synthetic fibers? Do I need to use a liner?
A:
Yes!! CJ’s BUTTer is completely cloth diaper safe. No liner
needed. It will not cause repelling OR staining and washes out easily
with hot water and detergent/soap. There is only a very small amount of
lanolin in the formula and it melts away easily in the wash.
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